FAQs – Your Questions Answered

Have a question about renting a car in the UAE? Find our most noted answers below or contact our support team anytime.

All Your Questions Answered

What documents do I need to rent a car?

You’ll need a valid UAE driving license, Emirates ID or passport, and a credit card for the security deposit.

Can I return the car at a different location?

Yes, we offer flexible drop-off locations within the UAE. Let us know your plans during booking to arrange the best option.

What is included in the rental price?

Your rental includes basic insurance, 24/7 roadside assistance, and selected kilometers as outlined in your plan.

Is there a mileage limit?

Each package lists included kilometers; unlimited mileage is available for select plans or as an add-on.

How do I extend my rental?

Contact DriveAura support before your return date, and we’ll seamlessly extend your rental period and update your agreement.

Still Have Questions?

Our customer-care specialists are just a call or email away. Let us help you with anything you need.

Contact Support